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    Double-billing issue hits Manx gas customers

    Isle of Man Energy says it’s aware of a double-billing problem with direct debits.

    One customer in Port Erin reported having two £380 payments taken within five days – and was told to raise the issue with his bank.

    The company says the problem happened with direct debits on February 2.

    It’s apologised and says customers should raise a Direct Debit Indemnity Claim with their banks to get the money back.

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