New guidance on responding to e-mails and letters has been published.
Officials say it sets out the standards and principles for doing so and these are followed across the government.
They add how quickly responses can be depend on how complex any query is and can range between 10 to 20 working days.
The new guidance can be found on the Office of Human Resources website.
School meals report doesn't let people know about [CENSORED]
Education Minister Daphne Caine says a school meals review report has been censored for a variety of reasons.
Roadracing documentary showcases familiar faces!
A new documentary about roadracing gets its TV premiere tonight on the BBC.
Silly Moos site gets green light from planners
A campsite in the north of the Island has been told it can go ahead with work on its new home.
Manx Rally this weekend
The 2025 Manx Rally gets underway tomorrow - with road closures at various stages around the Island.
Minister defends £2.2 million loan to King William's College
Enterprise Minister Tim Johnston says a £2.2 million government loan to King William's College is fully repayable.
Off-Island vehicles owe £75k in unpaid parking tickets
People from off the Island have run up more than £75,000 worth of unpaid parking tickets in the last three years.
Government doesn't know how much MHK's questions cost taxpayer
The Cabinet Office says it doesn't know how much one MHK's questions have cost the taxpayer.
Cregneash bus campaigners to host coffee morning
Campaigners hoping for the return of a bus service to an Island beauty spot will be hosting a coffee morning later this month.
